Entrypage.io Terms and Conditions

Version AV2025-1.0

These terms and conditions apply to all offers, quotations, and services provided by Entrypage.io and form an integral part of every agreement between you and Entrypage.io. If you have any questions or comments after reading these terms and conditions, please feel free to contact us.

Article 1. Definitions

1.1 The terms and definitions used in the Agreement with a capital letter have the meaning given to them below.

a. Offer: any offer (regardless of form) made by Entrypage.io in connection with the provision of services, including, but not limited to, an offer in the form of a quotation or a general offer made online and which can be accepted there.

b. Account: the personal account of the Customer or its End User with which he or she gains access to the Platform.

c. Customer: the natural person or legal entity with whom Entrypage.io has concluded an Agreement.

d. General Terms and Conditions: these general terms and conditions. e. End User: the natural person authorized by the Customer to use the Platform.

f. Requests: the number of (API) requests made via the Platform.

g. Entrypage.io: the company Entrypage.io

h. Intellectual Property Rights: all intellectual property rights and related rights, including but not limited to copyrights, database rights, domain names, trade name rights, trademark rights, design rights, neighboring rights, patent rights, as well as rights to know-how.

i. Office hours: the hours on a Working Day between 8:00 a.m. and 5:00 p.m. (Dutch time).

j. License: a limited right of use for the Customer to use the Platform, to which fixed monthly costs with a Limit are linked, as well as Usage Costs.

k. Limit: the limit on the number of environments/domains and the number of (API) Requests linked to a type of license.

l. Usage Costs: the number of Active Users using the Platform and the number of Requests exceeding the Limit for which a fee must be paid. The costs are charged monthly in arrears.

m. Active users: the number of End Users who use the Platform per month. Each new End User will be charged in full in the month in which they are created. If this End User is deleted in the same month, these costs will still be charged to the Customer.

n. Agreement: the agreement that comes into effect after acceptance of an Offer by the Customer, of which these General Terms and Conditions form an integral part and on the basis of which Entrypage.io will provide services to the Customer.

o. Party: a party to the Agreement.

p. Platform: the platform that is accessible online via (subdomain)entrypage.io and to which access can be obtained by logging into an Account.

q. In writing: on paper as well as in electronic form (e.g. via the Platform), provided that the identity of the sender and the integrity of the message are sufficiently established. Where the term “in writing” is used in the context of notice of default and termination of the Agreement , this refers exclusively to paper in relation to the Customer.

r. Confidential Information: all non-public information relating to one or both Parties and which a Party indicates is confidential, or which, by its nature or under the circumstances in which it is disclosed, should be treated as confidential or which is marked as confidential.

s. Working Day: Monday to Friday, excluding public holidays recognized under the Dutch General Terms and Conditions Act and days on which Entrypage.io has indicated in advance, whether or not via its website or email, that it will be closed.

Article 2. Applicability and order of precedence

2.1 The General Terms and Conditions apply to every Offer made by Entrypage.io and the performance of (future) Agreements.

2.2 The applicability of any purchasing or other terms and conditions of the Customer is expressly excluded. Such terms and conditions shall only apply if they have been accepted by Entrypage.io by means of signature.

2.3 In the event of any conflict between the applicable documents, provisions, and definitions included in the various parts of the Agreement, the following order of precedence shall apply, whereby the document mentioned first shall take precedence over the document mentioned later:

2.3.1 Offer

2.3.2 any appendices to the Agreement

2.3.3 the General Terms and Conditions

2.3.4 any purchase or other terms and conditions of the Customer signed by Entrypage.io.

Article 3. Conclusion of the Agreement

3.1 Every Offer made in the form of a quotation from Entrypage.io is entirely non-binding and valid for a period of thirty (30) days after the date of signing, unless a different period of validity is stated on the quotation. If no date is stated, the aforementioned period commences on the day that Entrypage.io sends the quotation to the Customer.

3.2 The Agreement is concluded upon acceptance of an Offer by the Customer.

3.3 An Agreement is also concluded by creating an Account on the Entrypage.io Platform.

3.4 Entrypage.io is only bound by an acceptance of an Offer by the Customer that deviates from the Offer, whether or not on minor points, if Entrypage.io expressly accepts the deviating acceptance in Writing. The foregoing does not affect the provisions of Article2.2 .

3.5 All prices in any Offer are subject to programming and typing errors. If a price in an Offer is based on information provided by the Customer and this information proves to be incorrect, Entrypage.io has the right to adjust the prices accordingly, even after the Agreement has already been concluded.

3.6 The applicability of Article 6:227b(1) and 6:227c of the Dutch Civil Code is excluded.

Article 4. Execution of the Agreement

4.1 After the Agreement has been concluded, Entrypage.io will endeavor to commence the performance of the Agreement as soon as possible and will do so with the care of a good contractor. Delivery times communicated by Entrypage.io or agreed between the Parties are indicative and are never considered to be strict deadlines.

4.2 The Customer will provide Entrypage.io with all support necessary and desirable to enable the proper performance of the Agreement. In any case, the Customer will provide Entrypage.io with all information that Entrypage.io indicates is necessary, or that the Customer should reasonably understand is necessary for the proper performance of the Agreement. Entrypage.io has the right, but not the obligation, to check this information for accuracy and completeness.

4.3 If the Customer does not provide the cooperation described above, or if it appears that the information provided by the Customer is incorrect or incomplete, Entrypage.io has the right to suspend the Agreement until the Customer has provided the requested cooperation or the necessary information. Any periodic payments owed by the Customer shall remain due and payable during this period.

4.4 Entrypage.io has the right to engage third parties in the performance of the Agreement. Any costs related to this will only be borne by the Customer if the Parties have agreed to this.

Article 5. Access and use of the Platform

5.1 The Customer needs a License to access the Platform. A License gives the Customer the non-exclusive right to use the Platform as an online service (Software-as-a-Service) for the duration of the License and exclusively for the use intended under the Agreement.

5.2 The License may only be used for the Customer’s own purposes within its own organization. Licenses may not and cannot be transferred to third parties from a property law perspective, except with the express written consent of Entrypage.io.

5.3 Unless otherwise agreed in writing , the following applies:

5.3.1 a License commences on the day that Entrypage.io grants the Customer access to the Platform (e.g., by providing login details for an Account and/or informing the Customer that they can create an Account themselves);

5.3.2 a License has a minimum term of one (1) month;

5.3.3 after the agreed term of the License, the License will be automatically and tacitly renewed for the same period each time;

5.3.4 a License may be terminated by either Party in Writing at the end of the then current period, subject to a notice period of one (1) month (thereby preventing any tacit renewal).

5.3.5 A License can be upgraded immediately. The renewed License takes effect immediately.

5.3.6 A License may be downgraded on a monthly basis; the downgrade will take effect after the end of the month.

5.4 In addition to Licenses, the Customer is obliged to pay Usage Fees if the Limits are exceeded.

5.5 The Agreement and the Licenses granted thereunder cannot be terminated prematurely by the Customer, except with the written consent of Entrypage.io. Article 7:408(1) of the Dutch Civil Code does not apply to the Agreement.

5.6 Upon termination of the License, Entrypage.io will terminate access to the Platform and will be entitled to delete all data related to the Customer that is present within the Platform, unless otherwise agreed.

5.7 For each License, Entrypage.io will provide the Customer with login details for an (administrator) Account at , or offer the Customer the option of creating an Account independently. If agreed, the Customer may use their Account to create sub-Accounts for other End Users. The same conditions apply to such sub-Accounts as to regular Accounts.

5.8 An Account is strictly personal and may not be shared with third parties. Login details must be kept secret at all times.

5.9 Entrypage.io is not responsible for misuse of Accounts and may assume that the person logging into an Account is actually an End User authorized by the Customer. Entrypage.io may trust that all actions performed from an Account are carried out under the direction, supervision, and with the approval of the Customer.

5.10 Unless otherwise agreed, the Customer is responsible for end user management, granting or revoking rights, and creating or deleting Accounts, insofar as these options are included in the Agreement.

5.11 If login details for an Account have been lost or leaked (or are suspected to have been lost or leaked), the Customer shall immediately take all measures that are reasonably necessary, desirable, and possible to prevent misuse of the Account. In any case, the Customer shall immediately report this to Entrypage.io so that additional measures can be taken to prevent misuse of the Account.

Article 6. Rules of use

6.1 The Customer is not permitted to use or deploy the services provided under the Agreement, in particular the Platform, in violation of applicable laws or regulations or the Agreement.

6.2 The Customer is not permitted to offer or distribute materials via the Platform that are unlawful in nature, infringe the rights of third parties such as Intellectual Property Rights, or are defamatory, offensive, discriminatory or hateful, or constitute a violation of the privacy of third parties, including but not limited to the distribution of personal data of third parties without permission or necessity.

6.3 The Customer shall refrain from hindering other customers of Entrypage.io, including other users of the Platform, or other internet users in general, or from causing damage to the systems or networks of (the suppliers of) Entrypage.io. If, in the opinion of Entrypage.io, the Customer’s actions cause hindrance, damage, or any other danger to the functioning of Entrypage.io’s systems or networks, in particular as a result of excessive data transmission, (distributed) denial-of-service attacks, poorly secured systems, or activities of viruses, Trojan horses or similar software, Entrypage.io is entitled to take all measures it deems reasonably necessary to avert or prevent this danger.

6.4 If a third party informs Entrypage.io that, through the systems that form part of the services provided, materials or other information are being stored or distributed by or on behalf of the Customer that, according to that third party, infringe the rights of that third party or otherwise constitute unlawful conduct, Entrypage.io will notify the Customer of the relevant report. The Customer must then, as soon as possible, but no later than within forty-eight (48) hours, provide a reasoned written response refuting the report or complaint, after which Entrypage.io will independently decide what measures to take. Measures may include permanently removing or restricting access to the materials or information to which the complaint relates. In cases that Entrypage.io deems urgent, Entrypage.io may take immediate action without prior notice to the Customer. However, Entrypage.io will then endeavor to inform the Customer as soon as possible afterwards about the measures taken and the reasons for doing so.

6.5 The Customer is strictly prohibited from reverse engineering the Platform.

Article 7. Advice

7.1 Entrypage.io may, if instructed to do so, draw up advice, an action plan, a design, a report, a schedule, and/or a report for the purpose of providing the services. The content thereof is not binding and is only advisory in nature, but Entrypage.io will observe its duties of care. The Customer decides for itself and on its own responsibility whether it will follow the advice.

7.2 The Customer is obliged to assess any proposals made by Entrypage.io at its first request. If Entrypage.io is delayed in its work because the Customer does not assess a proposal made by Entrypage.io or does not do so in time, the Customer will at all times be responsible for any consequences this may have, such as delays.

7.3 The nature of the services means that the result is always dependent on external factors that may influence Entrypage.io’s reports and advice, such as the quality, accuracy, and timely delivery of the necessary information and data from the Customer and its employees. The Customer guarantees the quality and timely and accurate delivery of the necessary data and information.

7.4 The Customer shall notify Entrypage.io in writing prior to the commencement of the work of all circumstances that are or may be relevant, including any points and priorities to which the Customer wishes to draw attention.

Article 8. Maintenance

8.1 Entrypage.io reserves the right to temporarily take the Platform out of service for maintenance purposes. Entrypage.io will endeavor to ensure that such downtime occurs outside Office Hours as much as possible and will notify the Customer in good time in advance of the planned downtime. In the event that Entrypage.io believes that a suspension of the Platform – whether or not during Office Hours – is necessary for its safe operation, it is entitled to suspend the Platform immediately without prior notice to the Customer so that Entrypage.io can and will take appropriate measures as soon as possible. Entrypage.io shall never be liable to the Customer for any compensation whatsoever for suspension as referred to in this paragraph.

8.2 Entrypage.io has the right to modify the Platform from time to time, including to improve functionality and to correct errors, or to discontinue offering aspects of a Platform. If this leads to a significant reduction in functionality, Entrypage.io will notify the Customer in writing or via the Platform before implementing the change. Because the Platform is provided to multiple customers, it is not possible to refrain from implementing a particular change for the Customer alone. If a change results in the loss of functionality that is essential to the Customer, the Customer shall be entitled to terminate the Agreement in Writing at the time the change takes effect, provided that the Customer has notified Entrypage.io in Writing in advance of its intention to exercise this right of termination.

Article 9. Availability of the Platform, Notice, and Takedown

9.1 Entrypage.io will endeavor to ensure uninterrupted availability (7 days a week, 24 hours a day) of the Platform.

9.2 Entrypage.io will endeavor to inform the Customer of the nature and expected duration of any interruption in the availability of the Platform due to malfunctions, maintenance, or other causes.

9.3 If and insofar as there is an infringement of the rights of Entrypage.io or third parties and/or unlawful conduct by the Customer, Entrypage.io is entitled to immediately close that part of the Platform or exclude the Customer from use. Entrypage.io will immediately remove any infringing/harmful information. Under no circumstances shall Entrypage.io be liable for any damage of any kind resulting from the (temporary) termination of the service and/or the removal or transfer of data.

9.4 Entrypage.io is permitted to close an Account preventively if it suspects that the Account is being hacked.

Article 10. Support

10.1 Only if agreed, Entrypage.io will be obliged to provide the Customer and its End Users with remote support via a helpdesk in connection with the use of the Platform. Any form of support will be provided via the means of communication used by Entrypage.io for this purpose, which may change from time to time. Entrypage.io will endeavor to handle any requests adequately and within a reasonable period of time.

10.2 Entrypage.io may impose reasonable restrictions on the use of the forms of support offered. In addition, Entrypage.io is free to further determine and/or change the availability and response times of the helpdesk at any time.

Article 11. Compensation

11.1 Unless expressly stated otherwise, all prices quoted by Entrypage.io are in euros and exclude sales tax and other government levies.

11.2 Entrypage.io is entitled to change the rates it charges:

a. once a year in accordance with the most applicable service price index (DPI) of Statistics Netherlands (CBS), provided that Entrypage.io notifies the Customer in writing at least one (1) month before the rate change takes effect;

b. to change the rates in the interim if the rates of its suppliers of, for example, electricity, data centers, software, and (public) cloud solutions reasonably give cause to do so, provided that Entrypage.io notifies the Customer in writing at least one (1) month before the rate change takes effect;

c. to change the rates in the interim, including at any time a License is renewed, regardless of the reason for doing so, provided that Entrypage.io notifies the Customer in writing at least two (2) months before the rate change takes effect.

Article 12. Invoicing and payment

12.1 The fee for Licenses (where applicable) will be charged around and prior to the commencement date of the License, as well as prior to each time the License is renewed, unless otherwise agreed.

12.2 The fee for Usage Costs will be charged monthly in arrears.

12.3 Entrypage.io will send an invoice to the Customer for all amounts due and is entitled to invoice electronically.

12.4 The Customer shall pay its invoices via Paddle and within the payment term.

12.5 If the Customer objects to the amount of an invoice, this does not suspend its payment obligation, but the Parties will consult with each other to reach an amicable solution.

12.6 In the event of non-payment by the due date of the invoice, the Customer shall be in default by operation of law, without any prior notice of default being required. Entrypage.io is then entitled to charge the Customer the entire amount due, plus interest calculated at 1.0% per month on the amount due from the due date, or, if higher, the statutory commercial interest rate.

12.7 Without prejudice to the above, all costs associated with the collection of outstanding claims, both judicial and extrajudicial (including the costs of lawyers, bailiffs, and collection agencies), shall be borne by the Customer. Entrypage.io is in any case entitled to charge, immediately, i.e. upon the first (voluntary) reminder if desired, an amount of extrajudicial costs equal to 15% of the outstanding amount, with a minimum of two hundred and fifty dollars.

12.8 Entrypage.io is entitled to suspend the Agreement if (i) the Customer fails to pay an invoice within the due date, or payment is still outstanding after (voluntary) reminder by Entrypage.io, (ii) there is a deterioration in the Customer’s solvency that gives reasonable cause to doubt the Customer’s ability to pay and creditworthiness. During suspension, the Customer shall remain liable for any amounts due (periodically).

12.9 The Customer is not entitled to suspend, set off, or deduct any payment obligation incumbent upon the Customer from any claim against Entrypage.io on any grounds whatsoever.

Article 13. Intellectual Property Rights

13.1 All Intellectual Property Rights to the services provided, including the Platform, documentation, and other materials, are vested exclusively in Entrypage.io or its licensors. The Customer acquires only a limited, non-transferable right of use for the agreed term, subject to the powers and other restrictions set out in the Agreement.

13.2 All data that the Customer adds to the Platform during its use of the Platform, or has added by Entrypage.io, shall remain the property of the Customer or its licensors. Entrypage.io shall not assert any ownership claims to this data. With regard to this data, the Customer grants Entrypage.io a limited right of use to use the relevant data to the extent reasonably necessary for the performance of the Agreement, as well as a right of use for an indefinite period for the use of the data for the improvement of the services provided by Entrypage.io or to be provided in the future.

Article 14. Liability

14.1 Entrypage.io’s liability for any attributable failure to fulfill its obligations under the Agreement, whether based on tort and/or any other basis, shall be limited per event (whereby a series of related events shall be regarded as a single event) to the amount owed by the Customer over a period of three (3) months prior to the event causing the damage (excluding VAT). In no event shall Entrypage.io’s total liability for damages, on any basis , exceed the fixed fee stipulated for the relevant calendar year on a calendar year basis.

14.2 The limitation of liability referred to in the previous paragraph also applies expressly to the guarantees provided by Entrypage.io in the Agreement or otherwise.

14.3 Any limitation of liability included in the Agreement shall lapse if and insofar as the damage is the result of intent or deliberate recklessness on the part of Entrypage.io’s management.

14.4 Entrypage.io shall only be liable for an attributable failure to perform an Agreement if the Customer immediately and properly notifies Entrypage.io in writing of the failure, setting a reasonable period for Entrypage.io to remedy the failure, and Entrypage.io continues to fail to perform its obligations after that period. The notice of default must contain a description of the failure that is as detailed as possible, so that Entrypage.io is able to respond adequately. Any claim for compensation by the Customer shall lapse six months after the claim arose.

14.5 The content of the advice provided by Entrypage.io or the Platform is not binding and is only advisory in nature. The Customer decides for itself and on its own responsibility whether it will follow the proposals and advice of Entrypage.io. All consequences arising from following the advice are at the expense and risk of the Customer. The Customer is at all times free to make its own choices that deviate from the advice provided by Entrypage.io. Entrypage.io is not obliged to provide any form of refund if this is the case.

Article 15. Indemnification and accuracy of information

15.1 The Customer is responsible for the accuracy, reliability, and completeness of all data, information, documents, and/or records, in whatever form, that it provides to Entrypage.io in connection with an Agreement, as well as for the data that it has obtained from third parties and that has been provided to Entrypage.io for the purpose of performing the Service.

15.2 The Customer indemnifies Entrypage.io against any liability arising from the failure or late fulfillment of the obligations relating to the timely provision of all correct, reliable, and complete data, information, documents, and/or records.

15.3 The Customer indemnifies Entrypage.io against all claims from the Customer and third parties engaged by or working under the Customer, as well as from the Customer’s customers, based on the failure to obtain (in a timely manner) any subsidies and/or permissions required in the context of the performance of the Agreement.

15.4 The Customer indemnifies Entrypage.io against all claims from third parties arising from the work performed on behalf of the Customer, including but not limited to intellectual property rights to the data and information provided by the Customer that may be used in the performance of the Agreement and/or the actions or omissions of the Customer towards third parties.

15.5 If the Customer provides Entrypage.io with electronic files, software, or information carriers, the Customer guarantees that these are free of viruses and defects.

Article 16. Force majeure 16.1 Neither Party shall be held liable for the performance of any obligation if a circumstance beyond the control of the Parties (force majeure) and which could not have been foreseen or should not have been foreseen at the time of the conclusion of the Agreement, renders performance impossible. Force majeure includes, but is not limited to:

a. disruptions to public infrastructure that is normally available to Entrypage.io and on which the provision of the services (such as the Platform) depends, but over which Entrypage.io has no actual control or can demand compliance;

b. disruptions caused by malicious software, network attacks such as (D)DOS attacks or unsuccessful attempts to circumvent network security or system security;

c. shortcomings of Entrypage.io’s suppliers that Entrypage.io could not have foreseen and for which Entrypage.io cannot hold its supplier liable, for example because the supplier in question was (also) affected by force majeure;

d. domestic unrest, mobilization, pandemics, war, terrorism, strikes, fire, and floods;

e. defects in goods, equipment, or other materials prescribed for use by the Customer; and

f. prolonged unavailability of Entrypage.io employees or third parties engaged by Entrypage.io as a result of illness.

16.2 If a force majeure situation has lasted for more than ninety (90) days, each of the Parties shall be entitled to terminate the Agreement without this leading to any obligation to pay compensation or to undo the Agreement.

Article 17. Promotion

17.1 Entrypage.io is permitted, during the term and after the expiry of the Agreement, to describe the customer case regarding the services provided by Entrypage.io to the Customer for promotional purposes in the materials and channels used by Entrypage.io (such as its website), whereby the trade name, image, and word mark of the Customer may be used for illustrative purposes. If the Customer objects to the manner in which Entrypage.io has exercised the aforementioned right, the Customer may notify Entrypage.io of this in writing. Entrypage.io will consider the objection in all reasonableness and make adjustments where desirable.

Article 18. Amendment of the Agreement

18.1 If the Customer wishes to amend the Agreement, the Customer may submit a request to Entrypage.io. Such amendments shall only apply if they have been expressly accepted in writing by Entrypage.io.

18.2 Entrypage.io reserves the right to amend or supplement the General Terms and Conditions, including with regard to existing Agreements.

18.3 Minor changes, changes required by law, and changes that benefit the Customer may be implemented at any time with immediate effect and do not require notification to the Customer.

Article 19. Duration and termination of the Agreement

19.1 Unless otherwise specified in the Agreement, the following applies:

19.1.1 the term of the License(s) is laid down in the Agreement;

19.1.2 the Agreement cannot be terminated prematurely by the Customer, unless the Agreement explicitly provides for this;

19.1.3 Article 7:408(1) of the Dutch Civil Code does not apply to the Agreement ;

19.1.4 termination by the Customer shall never result in the lapse of the obligation to pay any (License) fees or Usage Costs already due, nor in an obligation to refund any (License) fees or Usage Costs already paid;

19.1.5 if the Customer does not owe Entrypage.io any fees under the Agreement, Entrypage.io is entitled to terminate the Agreement at any time with immediate effect without prior notice to the Customer.

19.2 Entrypage.io may suspend, dissolve, or terminate the Agreement at any time without notice of default if (i) the Customer has been declared bankrupt or has filed for bankruptcy, (ii) the Customer has been granted a moratorium, (iii) the Customer’s business has been or will be dissolved or liquidated, (iv) (part of) the Customer’s assets have been seized.

19.3 If, at the time of termination of the Agreement, the Parties have already performed or received services in performance thereof, these services and related payment obligations shall not be subject to reversal. Article 6:271 et seq. of the Dutch Civil Code shall not apply to the Agreement.

Article 20. Complaints

20.1 If the Customer is not satisfied with the service provided by Entrypage.io or has any other complaints about the performance of its assignment, the Customer is obliged to report these complaints as soon as possible, but no later than 7 calendar days after the event that gave rise to the complaint. Complaints can be reported verbally or in writing via support@entrypage.io with the subject line “Complaint.”

20.2 The complaint must be sufficiently substantiated and/or explained by the Customer in order for Entrypage.io to be able to process the complaint.

20.3 Entrypage.io will respond to the complaint as soon as possible, but no later than 7 calendar days after receiving the complaint.

20.4 The parties will attempt to reach a solution together.

Article 21. Final provisions

21.1 The Agreement is governed by Dutch law.

21.2 All disputes arising from or in connection with the Agreement shall be submitted exclusively to the competent court in the district where Entrypage.io is located, unless otherwise prescribed by mandatory law.

21.3 Entrypage.io has the right to transfer the Agreement in whole or in part to a company belonging to the group as referred to in Article 2:24b of the Dutch Civil Code, or to a third party that takes over the relevant business activities of Entrypage.io, without any further consent or cooperation from the Customer being required.

21.4 The version of communications, measurements, or other information received or stored by Entrypage.io shall be deemed to be correct, unless the Customer provides evidence to the contrary.

21.5 If any provision of the Agreement proves to be void or voidable or becomes or is invalid in whole or in part for any other reason, the remaining provisions of the Agreement shall remain in full force and effect. Entrypage.io will replace the invalid clause with a valid clause whose legal consequences, taking into account the content and purpose of the Agreement, correspond as closely as possible to those of the invalid clause.